topic Re: Home hub plus missing in Broadband & Landline

Home hub plus missing

Annoyed1978 — Fri, 28 Feb 2025 18:31:45 GMT

Had FFTP installed today 28 Feb tracking my order this morning it said the home hub delivery was delayed but I can no longer track my order since the account was made live? EE guide said to ring so I tried but I'm not sitting in a 10minute queue, its been 7 days since I signed up so whats the delay? I'm now paying for something that is not working

Re: Home hub plus missing

Peter_W — Sat, 01 Mar 2025 09:58:10 GMT

Good morning @Annoyed1978.

Welcome to the EE Community.

I'm afraid we don't have access to accounts via these forums, so to get an update on your order giving us a call will definitely be the best way to ensure everything is cleared up.

Wait times can vary depending on the time of day, but I'm confident they can help you get this sorted out.

Peter