https://community.ee.co.uk/t5/Broadband-Landline/New-account/m-p/1512027#M115585 <P>Hello, my old flatmate moved out and transferred the details to me. I created an account and went to add the wifi to finish setting up the account. However, when I went to do this it still has my old flatmates number attached and so I can’t set up the account properly</P> Fri, 28 Feb 2025 17:04:57 GMT Islaamacphee 2025-02-28T17:04:57Z https://community.ee.co.uk/t5/Broadband-Landline/New-account/m-p/1512027#M115585 <P>Hello, my old flatmate moved out and transferred the details to me. I created an account and went to add the wifi to finish setting up the account. However, when I went to do this it still has my old flatmates number attached and so I can’t set up the account properly</P> Fri, 28 Feb 2025 17:04:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-account/m-p/1512027#M115585 Islaamacphee 2025-02-28T17:04:57Z https://community.ee.co.uk/t5/Broadband-Landline/New-account/m-p/1512029#M115586 <P>You can't just take over a BB a/c by changing a few details. A legal ownership is involved. The current owner of the contract wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person, you, will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.</P> Fri, 28 Feb 2025 17:08:53 GMT https://community.ee.co.uk/t5/Broadband-Landline/New-account/m-p/1512029#M115586 XRaySpeX 2025-02-28T17:08:53Z