topic Re: call charges in Broadband & Landline

call charges

David_TOF — Sun, 23 Feb 2025 12:10:57 GMT

Calls to 0330 123 1150 are free, so why have I been charged for a 16 second call?

Re: call charges

Chris_B — Sun, 23 Feb 2025 12:15:36 GMT

@David_TOF What call package do you have ? Calls to 03 numbers come from the call allowance they aren’t free to call if you have no call allowance and you pay per call.

Re: call charges

David_TOF — Sun, 23 Feb 2025 12:29:14 GMT

That's not what this says or implies.

QUOTE Calls to 0330 123 1105 are free from BT and EE landline and mobile numbers. They're charged at your operator's standard rate from any other numbers.

Re: call charges

XRaySpeX — Sun, 23 Feb 2025 12:38:45 GMT

What is "this" that says that?

Calls to such nos. are inclusive only if you have a landline calling plan. Otherwise they are 28.18p / min.

Re: call charges

JimM11 — Sun, 23 Feb 2025 15:08:19 GMT

@David_TOF The Quote of the EE Site.

Call us

Monday to Friday, 8am to 9pm

Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

Re: call charges

XRaySpeX — Sun, 23 Feb 2025 15:16:17 GMT

Nowt to with the called no., 0330 123 1150, a no. for ParkDean Resorts, IOW.

Re: call charges

David_TOF — Sun, 23 Feb 2025 15:29:11 GMT

Ah. I see now, last 2 numbers reversed..

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