https://community.ee.co.uk/t5/Broadband-Landline/Missing-equipment/m-p/1509757#M115073 <P>This user discussion forum can have no access to your specific account. You need to raise this with CS.</P> Fri, 21 Feb 2025 15:12:01 GMT XRaySpeX 2025-02-21T15:12:01Z https://community.ee.co.uk/t5/Broadband-Landline/Missing-equipment/m-p/1509755#M115071 <P>Hello,</P><P>I would welcome some help with this.</P><P>I switched from BT to EE for my broadband &amp; TV package. I ordered&nbsp;Smart Hub Pro &amp; Smart Wifi Pro as an extra for £10/month.</P><P>When I initially received my equipment, I received the Smart Hub Plus instead of the&nbsp;Smart Hub Pro &amp; Smart Wifi Pro. I then contacted EE to resolve this. I have now received the Smart Hub Pro - but I have not received the Smart Wifi Pro. So I have 1 out of the 2 boxes. I have no information about receiving any more items from EE.</P><P>Is there anyone on the forum that can help me with this?</P><P>Thanks,</P><P>Simon.</P> Fri, 21 Feb 2025 15:04:47 GMT https://community.ee.co.uk/t5/Broadband-Landline/Missing-equipment/m-p/1509755#M115071 SimonM72 2025-02-21T15:04:47Z https://community.ee.co.uk/t5/Broadband-Landline/Missing-equipment/m-p/1509757#M115073 <P>This user discussion forum can have no access to your specific account. You need to raise this with CS.</P> Fri, 21 Feb 2025 15:12:01 GMT https://community.ee.co.uk/t5/Broadband-Landline/Missing-equipment/m-p/1509757#M115073 XRaySpeX 2025-02-21T15:12:01Z