https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-BT-hub/m-p/1507913#M114707 <P>Hello. I've been a BT broadband customer since the 90s through several addresses.&nbsp;</P><P>The broadband speed at my rural address is slower than in previous years and there are no current plans to upgrade the lines.&nbsp; There is no EE mobile coverage in my area either.&nbsp;</P><P>I'm half way through a 24 month broadband contract and am still using BT Smart hub 2 with a number of black spots in the house.&nbsp; Am I eligible for a complimentary newer EE branded router and are they better performing in terms of WiFi coverage?&nbsp;</P><P>Thank you in anticipation.&nbsp;</P> Sun, 16 Feb 2025 20:29:05 GMT Dissident 2025-02-16T20:29:05Z https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-BT-hub/m-p/1507913#M114707 <P>Hello. I've been a BT broadband customer since the 90s through several addresses.&nbsp;</P><P>The broadband speed at my rural address is slower than in previous years and there are no current plans to upgrade the lines.&nbsp; There is no EE mobile coverage in my area either.&nbsp;</P><P>I'm half way through a 24 month broadband contract and am still using BT Smart hub 2 with a number of black spots in the house.&nbsp; Am I eligible for a complimentary newer EE branded router and are they better performing in terms of WiFi coverage?&nbsp;</P><P>Thank you in anticipation.&nbsp;</P> Sun, 16 Feb 2025 20:29:05 GMT https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-BT-hub/m-p/1507913#M114707 Dissident 2025-02-16T20:29:05Z https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-BT-hub/m-p/1507914#M114708 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4700602">@Dissident</a>&nbsp; &nbsp;if your router is faulty then EE would replace it, but it is unlikley to give you better WiF, unless you also go for WiFi extenders at extra cost.</P> Sun, 16 Feb 2025 20:36:38 GMT https://community.ee.co.uk/t5/Broadband-Landline/Upgrading-BT-hub/m-p/1507914#M114708 Mustrum 2025-02-16T20:36:38Z