topic EE switchover from BT in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/EE-switchover-from-BT/m-p/1507654#M114649 <P>Hi,</P><P>sitting here and in the last 45 minutes i have genuinely lost count of the number of times my TV has either paused completely or the picture has&nbsp; frozen while the audio continues. How can the same equipment suddenly become so unbelievably awful simply because EE has taken over? Was told I would get a faster service but that's clearly not the case as it cannot possibly be faster when it continually stops the programme. Worse than that, I am tied into this service for 2 years. Clearly a breech of contract but they are not interested unless i throw more money at them. As they say, at least **bleep** Turpin wore a mask...</P> Sat, 15 Feb 2025 18:51:57 GMT Sloth42 2025-02-15T18:51:57Z EE switchover from BT https://community.ee.co.uk/t5/Broadband-Landline/EE-switchover-from-BT/m-p/1507654#M114649 <P>Hi,</P><P>sitting here and in the last 45 minutes i have genuinely lost count of the number of times my TV has either paused completely or the picture has&nbsp; frozen while the audio continues. How can the same equipment suddenly become so unbelievably awful simply because EE has taken over? Was told I would get a faster service but that's clearly not the case as it cannot possibly be faster when it continually stops the programme. Worse than that, I am tied into this service for 2 years. Clearly a breech of contract but they are not interested unless i throw more money at them. As they say, at least **bleep** Turpin wore a mask...</P> Sat, 15 Feb 2025 18:51:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-switchover-from-BT/m-p/1507654#M114649 Sloth42 2025-02-15T18:51:57Z Re: EE switchover from BT https://community.ee.co.uk/t5/Broadband-Landline/EE-switchover-from-BT/m-p/1507678#M114652 <P>Which EE BB plan are you on including its speed? What EE router &amp; WiFi extenders do you have (read label or post a pix)?</P> Sat, 15 Feb 2025 22:19:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-switchover-from-BT/m-p/1507678#M114652 XRaySpeX 2025-02-15T22:19:57Z