topic WiFi enhancer in Broadband & Landline

WiFi enhancer

Hannahlou33 — Thu, 13 Feb 2025 19:59:05 GMT

Has anyone had geo filter working lately use to work perfectly now can never get it to work shows servers but doesn't connect to them then they disappear and it always says I've lost connection to smart hub pro any ideas tryed everything

Re: WiFi enhancer

Hannahlou33 — Thu, 13 Feb 2025 20:28:59 GMT

Anyone had geo filter working lately doesn't connect to servers that show then disappeare then it says I've lost connection to smart hub pro it use to work perfectly last year

Re: WiFi enhancer

Leanne_T — Fri, 14 Feb 2025 08:14:10 GMT

Morning @Hannahlou33

Thanks for coming back to the community.

Are you connected to WiFi when trying to access the Geo Filter in the app? This Will not work if you are connected to the 4G network using Hybrid Connect.

If you're not connected to the 4G network using Hybrid Connect, could you try restarting the router and delating and re-installing the app, does this work for you?

Leanne.

Re: WiFi enhancer

Hannahlou33 — Fri, 14 Feb 2025 16:11:28 GMT

Already tryed many of times doesn’t seem to connect to servers anymore and when I get on to the geo after a while it looses connection it used to be fine

Sent from Outlook for iOS<>

Re: WiFi enhancer

Leanne_T — Fri, 14 Feb 2025 16:17:52 GMT

Thanks for trying and coming back to me @Hannahlou33

We would need to take a look into this for you and make sure everything is set up correctly at our end, to do this please give our technical support guides a call and they will be happy to help.

Let me know how you get on 🙂

Leanne.

Re: WiFi enhancer

Hannahlou33 — Sun, 16 Feb 2025 16:55:56 GMT

Can get geo filter working anymore I can get on to it but it doesn't connect to any servers I've deleted device resynchronize it and restarted my pro hub and restarted device still servers pop up when start game but never connects to any it use to work perfectly not no more any one using this

Re: WiFi enhancer

JimM11 — Sun, 16 Feb 2025 18:17:31 GMT

@Hannahlou33 You can post on NETDUMA's support forum and ask to add your game. WiFi Enhancer is powered and supported by NETDUMA.

Re: WiFi enhancer

Hannahlou33 — Sun, 16 Feb 2025 18:20:31 GMT

Call of duty game is already on there buddy I start the game and servers appear none connect the thay all disappear and don't show again

Re: WiFi enhancer

Leanne_T — Mon, 17 Feb 2025 10:28:55 GMT

Hi @Hannahlou33

Thanks for coming back to us.

Have you spoken to our technical support guides?

Leanne.

Re: WiFi enhancer

Hannahlou33 — Mon, 17 Feb 2025 19:54:06 GMT

Yes I spoke to someone there going to get the people who deal with the app to call me back in 2 days I will update you hopefully they will sort it out thank you for your help much appreciated

Re: WiFi enhancer

Hannahlou33 — Sat, 22 Feb 2025 08:48:08 GMT

Geo filter only working with wireless connection but not hard wired. Having my Xbox series x wired the router changing recognizing it as console

Re: WiFi enhancer

Leanne_T — Sat, 22 Feb 2025 10:48:58 GMT

Hi there @Hannahlou33

Thanks for coming back to us.

Following your last update, did you hear back from the team with an update?

Thanks.

Leanne.

Re: WiFi enhancer

Hannahlou33 — Sat, 22 Feb 2025 11:28:22 GMT

No never heard anything but I can get geo filter working but only wireless the router not recognising the Xbox as console when hard wired must just be a problem with smart hub pro as it work with smart hub plus

Re: WiFi enhancer

Leanne_T — Sat, 22 Feb 2025 13:43:00 GMT

I see, thanks @Hannahlou33

I would suggest getting back in touch to see if the team have an update for you.

Leanne.

Re: WiFi enhancer

Hannahlou33 — Sat, 22 Feb 2025 15:21:53 GMT

Ok will do

Re: WiFi enhancer

Leanne_T — Sun, 23 Feb 2025 08:57:07 GMT

Thanks @Hannahlou33

Let us know how you get on 🙂

Leanne.