topic Re: Re: Transferred to EE from BT and unable to link my broadband to mobile in Broadband & Landline

Re: Transferred to EE from BT and unable to link my broadband to mobile

Howard24 — Thu, 13 Feb 2025 17:08:51 GMT

It would appear numerous others have same problem but no solution.

Also it is proving impossible to speak to a human being. Infuriating when you are constantly

seeing adverts saying how wonderfull EE is!

Peter

Re: Re: Transferred to EE from BT and unable to link my broadband to mobile

Leanne_T — Thu, 13 Feb 2025 11:41:51 GMT

Hi there @Howard24

To get your account looked into, you can call us on 150 from an EE phone or 0330 123 1105 from any other phone and our technical guides will check everything is set up correctly and help you further.

Leanne.

Re: Re: Transferred to EE from BT and unable to link my broadband to mobile

Howard24 — Thu, 13 Feb 2025 15:33:55 GMT

Adam based in Cardiff-very patient changed password which sorted problem

Many thanks

Re: Re: Transferred to EE from BT and unable to link my broadband to mobile

Leanne_T — Thu, 13 Feb 2025 17:09:47 GMT

Hi @Howard24

Thanks so much for coming back and letting me know this is now sorted after speaking to Adam 🙂

Come back to the community anytime.

Leanne.