topic Re: Broadband in Broadband & Landline

Broadband

Matthew167 — Wed, 12 Feb 2025 18:17:19 GMT

Hi,

I've just changed EE accounts and purchased broadband again, the engineer will be coming in a month and Im just wondering when I should start to cancel the old account broadband.

Any input would be greatly appreciated.

Matthew

Re: Broadband

Chris_B — Wed, 12 Feb 2025 18:20:24 GMT

@Matthew167 You shouldn’t need to cancel anything with EE taking over the line this will inform the current BB provider that you’re terminating the service with them.

Re: Broadband

Matthew167 — Wed, 12 Feb 2025 18:22:11 GMT

oh okay, I'm guessing that still applies if the current BB provider is EE?

Re: Broadband

XRaySpeX — Wed, 12 Feb 2025 19:14:55 GMT

Yes, it'll replace your old EE BB. What plan are you upgrading from/to, incl. speeds?

Re: Broadband

Matthew167 — Wed, 12 Feb 2025 19:31:34 GMT

Okay, thank you, got the 1gig plan right now but gonna upgrade to 1.6 and split the bill. bit overkill but its cool xD