topic Re: Landline loses Caller Display in Broadband & Landline

Landline loses Caller Display

OldBTNewEE — Mon, 03 Feb 2025 11:23:43 GMT

This morning I selecyted a 2 yr BB & LL contract with BT/EE. Emails have arrived saying I have lost Caller Display on the landline. It's the most useful feature for me!

I did move to PAYG. Would I get Caller Display be included if I ressumed Unlimited Minutes on the Landline?

Or is there a "free" way of getting it?

Re: Landline loses Caller Display

XRaySpeX — Mon, 03 Feb 2025 11:32:59 GMT

Caller Display is on all Call Plans & is free. You should get it anyway. Show us the text of this email. It doesn't make sense.

Re: Landline loses Caller Display

OldBTNewEE — Mon, 03 Feb 2025 12:29:00 GMT

Thx for your reply.

I have been on the phone and they confirm what you say - PAYG DOES retain Caller Display.

The email I received had the Title;

Stopping your services.

"You've asked us to cancel some services at;"

Then my address - followed by Screen shot below; { I now assume "PRIVACY Caller Display" is different from Caller Display - if so, MY mistake}

Thanks again.