https://community.ee.co.uk/t5/Broadband-Landline/How-to-cancel-the-canellation/m-p/1501891#M113424 <BLOCKQUOTE><P><SPAN>Recently, my broadband contract was suddenly canceled even though I didn’t intend for that to happen, and I received an email regarding an early termination fee. I think this might have happened because I changed my bank account, but my payments were still linked to my old account, so the payment didn‘t go through.</SPAN></P></BLOCKQUOTE><P>&nbsp;</P><P><SPAN>However, I never received any kind of notification about this no emails, letters, or text messages. If I had been informed, I would have taken immediate action to resolve the issue.</SPAN></P><P>&nbsp;</P><P><SPAN>In this situation, is it possible to reinstate my original contract and continue as before?</SPAN></P><P>&nbsp;</P> Thu, 30 Jan 2025 23:38:09 GMT Cameldod 2025-01-30T23:38:09Z https://community.ee.co.uk/t5/Broadband-Landline/How-to-cancel-the-canellation/m-p/1501891#M113424 <BLOCKQUOTE><P><SPAN>Recently, my broadband contract was suddenly canceled even though I didn’t intend for that to happen, and I received an email regarding an early termination fee. I think this might have happened because I changed my bank account, but my payments were still linked to my old account, so the payment didn‘t go through.</SPAN></P></BLOCKQUOTE><P>&nbsp;</P><P><SPAN>However, I never received any kind of notification about this no emails, letters, or text messages. If I had been informed, I would have taken immediate action to resolve the issue.</SPAN></P><P>&nbsp;</P><P><SPAN>In this situation, is it possible to reinstate my original contract and continue as before?</SPAN></P><P>&nbsp;</P> Thu, 30 Jan 2025 23:38:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-to-cancel-the-canellation/m-p/1501891#M113424 Cameldod 2025-01-30T23:38:09Z https://community.ee.co.uk/t5/Broadband-Landline/How-to-cancel-the-canellation/m-p/1501913#M113426 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4681579">@Cameldod</a>&nbsp; &nbsp;If you’ve been switched off already then no it’s not possible to restart the contract, &nbsp;It’s been terminated. &nbsp; &nbsp; &nbsp;If the connection is still working you need to call customer support on 150 before you get cut off. &nbsp;</P> Fri, 31 Jan 2025 06:57:02 GMT https://community.ee.co.uk/t5/Broadband-Landline/How-to-cancel-the-canellation/m-p/1501913#M113426 Chris_B 2025-01-31T06:57:02Z