topic Re: Equipment in Broadband & Landline

Equipment

kristen1978 — Wed, 29 Jan 2025 20:04:45 GMT

I've just received my new EE broadband hub and the package that I signed up for includes WiFi enhancer add on. is this built into the hub or should it be a separate device that I place elsewhere in the house like a plug in broadband extender. when I've opened the box it's just the hub and wires that are in there. Thank you

Re: Equipment

JimM11 — Wed, 29 Jan 2025 20:13:47 GMT

@kristen1978 Wi-Fi Enhancer is a software addon that you have paid £5 extra to have, nothing else there is no extra hardware for that. What package did you sign up for and What EE Router did they send to you?

Re: Equipment

Mustrum — Wed, 29 Jan 2025 20:15:21 GMT

@kristen1978 you can read all about it and how to set it up in the following Help page https://ee.co.uk/help/broadband/getting-started/wifi-enhancer

It also has a link to the app you use to set it up and control it.