topic Re: WiFi in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501404#M113318 <P>Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?</P> Wed, 29 Jan 2025 14:55:57 GMT XRaySpeX 2025-01-29T14:55:57Z WiFi https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501345#M113294 <P>We have no WiFi r internet, what is the problem&nbsp;</P> Wed, 29 Jan 2025 12:50:05 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501345#M113294 Noreen7 2025-01-29T12:50:05Z Re: WiFi https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501369#M113301 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4680073">@Noreen7</a>&nbsp; Have you tried switching the router off for 30+ seconds and restarting? &nbsp;What colour is the LED on the hub ? &nbsp;Are all cables connected properly?&nbsp;</P> Wed, 29 Jan 2025 13:47:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501369#M113301 Chris_B 2025-01-29T13:47:41Z Re: WiFi https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501379#M113307 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4680073">@Noreen7</a>&nbsp; &nbsp;Alas no one on here will know about your service.</P> <P>But if you follow the steps from the Help pages you should be able to get someone who is able to answer your question.</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV> <P>Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV>From your EE mobile</DIV> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE" aria-label="1 5 0">150</P> </DIV> <DIV>From any other phone</DIV> <P class="lc-Text lc-TextEE" aria-label="0 3 3 0 1 2 3 1 1 0 5">0330 123 1105</P> <DIV>Calls are free from an EE number. Charges may apply if you call from another network.</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text relay and sign language services</H2> </DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <DIV>To make a text relay call using the<SPAN>&nbsp;</SPAN><A href="https://ngts.org.uk/" target="_blank">Relay UK</A><SPAN>&nbsp;</SPAN>service, dial<SPAN>&nbsp;</SPAN><STRONG>18001</STRONG><SPAN>&nbsp;</SPAN>in front of the following number:</DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <P class="lc-Text lc-TextEE">07953 966 150</P> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <A class="lc-Link lc-LinkEE lc-LinkEE--onWhiteBackground lc-LinkEE--sizeINHERIT" href="https://connect.interpreterslive.co.uk/vrs?ilc=EE" target="">Contact us through a sign language interpreter</A></DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Wed, 29 Jan 2025 14:19:53 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501379#M113307 Mustrum 2025-01-29T14:19:53Z Re: WiFi https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501404#M113318 <P>Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?</P> Wed, 29 Jan 2025 14:55:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/WiFi/m-p/1501404#M113318 XRaySpeX 2025-01-29T14:55:57Z