topic Re: Can't get open NAT Black Ops 6 PC in Broadband & Landline

Can't get open NAT Black Ops 6 PC

Cheezus1984 — Fri, 24 Jan 2025 16:35:24 GMT

Hi all,

New EE customer. As per the title I have moderate NAT on Black Ops 6. I've tried disabling UPNP and setting up port forwarding per the ports confirmed by Activision.

However, nothing seems to work. Has anyone managed to get an open NAT? FWIW I'm using a wired connection.

Thanks

Re: Can't get open NAT Black Ops 6 PC

Lesley_W — Tue, 28 Jan 2025 13:44:19 GMT

Hi @Cheezus1984

Welcome to our community.

Which model of router are you using?

Lesley

Re: Can't get open NAT Black Ops 6 PC

Cheezus1984 — Tue, 28 Jan 2025 13:51:53 GMT

Hi @Lesley_W

It's the EE Smart Hub Plus.

Worth noting I've also tried opening every single port (1-65534 TCP/UDP) temporarily and this did not change anything, either.

Kind regards.

Re: Can't get open NAT Black Ops 6 PC

Lesley_W — Tue, 28 Jan 2025 15:55:18 GMT

Thanks @Cheezus1984

What console are you using?

Lesley

Re: Can't get open NAT Black Ops 6 PC

Cheezus1984 — Tue, 28 Jan 2025 16:37:57 GMT

Hi @Lesley_W - I'm using a PC.

Thank you!

Re: Can't get open NAT Black Ops 6 PC

Lesley_W — Wed, 29 Jan 2025 14:45:54 GMT

After changing your UPNP and setting up port forwarding, did you fully restart your PC? @Cheezus1984 ?

Lesley

Re: Can't get open NAT Black Ops 6 PC

Cheezus1984 — Wed, 29 Jan 2025 14:50:02 GMT

Hi @Lesley_W

Yes I did a full restart. Also tried turning the router off for 10 minutes and unplugging it.

Thanks.

Re: Can't get open NAT Black Ops 6 PC

Lesley_W — Wed, 29 Jan 2025 16:30:32 GMT

Thanks for confirming those things for me @Cheezus1984

It seems you have tried all of the troubleshooting we'd recommend.

This help page may offer some information that could be of use.

Lesley

Re: Can't get open NAT Black Ops 6 PC

Cheezus1984 — Wed, 29 Jan 2025 17:37:59 GMT

Hi @Lesley_W

That page explains NAT and links off to port forwarding. I've tried opening the required ports and indeed all ports temporarily to no avail.

It was fine with my old BT router it's only since being moved over to EE that there is an issue.

Thanks.