topic Re: Re: Missed the engineer this morning in Broadband & Landline

Re: Missed the engineer this morning

Jvuitton1980 — Sun, 26 Jan 2025 04:00:58 GMT

Hi my engineer cancelled due to the red alert weather warning. Do you know how to rebook. This app is all over the place. John.

Jvuitton1980 — Sun, 26 Jan 2025 06:38:09 GMT

Hi. My engineer was cancelled due to the red alert warning, as the weather was severe.

How can I rebook this on the app? Or do I need to phone EE?

Thank you.

XRaySpeX — Mon, 27 Jan 2025 10:31:35 GMT

You need to call CS to rebook eng. visit.

Jvuitton1980 — Mon, 27 Jan 2025 13:55:08 GMT

Thank you, just did must appreciated, thanks.

XRaySpeX — Mon, 27 Jan 2025 13:57:08 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.