topic M8 8AQ in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499617#M112880 <P>Hi, From yesterday Broadband not working</P> Fri, 24 Jan 2025 18:05:40 GMT Rawel-Sajnal 2025-01-24T18:05:40Z M8 8AQ https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499617#M112880 <P>Hi, From yesterday Broadband not working</P> Fri, 24 Jan 2025 18:05:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499617#M112880 Rawel-Sajnal 2025-01-24T18:05:40Z Re: M8 8AQ https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499627#M112884 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4676119">@Rawel-Sajnal</a>&nbsp; &nbsp;what broadband service and router do you have?</P> <P>What lights are on the router and ONT if you have one?</P> <P>Is your phone working if you have one?</P> <P>Have you followed any of the steps in the Help page?</P> <P>&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV> <P>Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV>From your EE mobile</DIV> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE" aria-label="1 5 0">150</P> </DIV> <DIV>From any other phone</DIV> <P class="lc-Text lc-TextEE" aria-label="0 3 3 0 1 2 3 1 1 0 5">0330 123 1105</P> <DIV>Calls are free from an EE number. Charges may apply if you call from another network.</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text relay and sign language services</H2> </DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <DIV>To make a text relay call using the<SPAN>&nbsp;</SPAN><A href="https://ngts.org.uk/" target="_blank">Relay UK</A><SPAN>&nbsp;</SPAN>service, dial<SPAN>&nbsp;</SPAN><STRONG>18001</STRONG><SPAN>&nbsp;</SPAN>in front of the following number:</DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <P class="lc-Text lc-TextEE">07953 966 150</P> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <A class="lc-Link lc-LinkEE lc-LinkEE--onWhiteBackground lc-LinkEE--sizeINHERIT" href="https://connect.interpreterslive.co.uk/vrs?ilc=EE" target="">Contact us through a sign language interpreter</A></DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 24 Jan 2025 18:32:18 GMT https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499627#M112884 Mustrum 2025-01-24T18:32:18Z Re: M8 8AQ https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499646#M112887 <P>Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?</P> Fri, 24 Jan 2025 19:29:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/M8-8AQ/m-p/1499646#M112887 XRaySpeX 2025-01-24T19:29:40Z