topic How do I log into EE(?) Email ? in Broadband & Landline

How do I log into EE(?) Email ?

C0nfused — Wed, 22 Jan 2025 12:00:14 GMT

I "agreed" in September 2024 to move from BT to EE - it was going to happen anyway! - and thankfully can see my emails on my pc - Firefox "remembers" the pathway. If I try logging in via the EE website, I'm now able to see my latest bill ( I couldn't until recently) If I try to look at my Plan & subscription _ I get the message - "This service isn’t working right now - We’re working hard to get it up and running. Try again later, visit our website or get in touch if it’s urgent." - and it's been like this for months.

And I can find nothing about email! When I try to log into my old BT account - the links have been closed - whereas the EE log in gives me no relevant links to follow - so I've not been able to access my emails from my laptop.

All very confusing - the whole process of transfer is, I accept, complex - but it does seem to be shambolic.

Re: How do I log into EE(?) Email ?

XRaySpeX — Wed, 22 Jan 2025 12:10:03 GMT

@C0nfused : EE does not provide an email service. As you moved from BT to EE you should retain your BT Mail & can get into it from anywhere.

How are you trying to access it from your lappy? What Mail app or client are you using?

Re: How do I log into EE(?) Email ?

JimM11 — Wed, 22 Jan 2025 12:15:11 GMT

@C0nfused Try the link below, paste it to your browser, login with your BT Email credentials.

Secure Authentication