topic Re: Guest wifi in Broadband & Landline

Guest wifi

AnnieMitch — Sun, 12 Jan 2025 18:12:41 GMT

I'm following the EE user guides and not finding the option to activate quest wifi. So, are the guides wrong?

Re: Guest wifi

Chris_B — Sun, 12 Jan 2025 18:31:25 GMT

@AnnieMitch On what router ? How are you trying to do this ?

Re: Guest wifi

JimM11 — Sun, 12 Jan 2025 18:47:34 GMT

@AnnieMitch And what guide are you using?

Guest WiFi | Keep Your WiFi Under Control | Broadband Help | EE

Just went as far as option 7 to confirm was OK up to then!

Re: Guest wifi

AnnieMitch — Tue, 14 Jan 2025 12:03:59 GMT

Smart router SH20A. Can't see any other names on it.

In guidance it tells me to go to app, click manage > broadband > guest wifi.

In manage > broadband I have option to set up wifi controls only.

Can't see anything about guest wifi in router settings.

Re: Guest wifi

AnnieMitch — Tue, 14 Jan 2025 12:05:33 GMT

In guidance it tells me to go to app, click manage > broadband > guest wifi.

In manage > broadband I have option to set up wifi controls only. No guest Wifi option. And this WiFi controls setup is to connect phone with router. Already done

Re: Guest wifi

JimM11 — Tue, 14 Jan 2025 12:17:21 GMT

@AnnieMitch Guest wi-fi below schedules if you have it, scroll down to see! Is it a feature of the earlier SH20A router? will take a quick look see if so.

Not an available option if you have the SH20A model. Link below gives details of what the models can/cannot do, but not to say that is written on stone. Have not used that one so cannot say 100% for sure. Multiple SSID is the part!

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

Re: Guest wifi

XRaySpeX — Tue, 14 Jan 2025 12:24:29 GMT

You have the early Smart Hub (2023) (SH20A). It does not support Guest networks.