topic Re: Apple Airplay Wi-Fi connection issue in Broadband & Landline

Apple Airplay Wi-Fi connection issue

Mikegf04 — Mon, 13 Jan 2025 11:14:36 GMT

Hi,

my airplay connection to a small hifi unit has started glitching - it drops the connection for a few seconds then works again, then drops again, over and over. Is anyone else experiencing this or have a suggestion to fix?

more detail….this has worked fine for almost a year now, and this problem started around two weeks ago.
I have several iOS devices, and this happens with all of them.
The problem doesn’t occur if I airplay to a Sonos device or Apple TV unit.
I have done a factory reset on the hifi unit, and reset the Wi-Fi connection. But that didn’t fix it. The unit sits maybe four feet from the router.

I have also done a router reset. All to no avail. This is driving me mad! Has anyone else seen this? Cheers. Mike

Re: Apple Airplay Wi-Fi connection issue

JimM11 — Mon, 13 Jan 2025 13:39:05 GMT

@Mikegf04 What make is the Airplay Hi-Fi unit, if everything else is working, why do you suspect it is an EE Router issue?

You are the first IOS / Airplay etc, posting with issue, did it co-inside with a IOS software update, or possibly a EE FW update to the router, IOS you will know about, EE will have to get you take a look see on the router.

For the EE side, what router do you have, picture link below if you need to look see.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

Re: Apple Airplay Wi-Fi connection issue

Mikegf04 — Mon, 13 Jan 2025 13:39:59 GMT

Hi. It’s a Marantz mcr 611. It’s worked perfectly with airplay for years, apart from when I first got the router last April, when I had to restart the router several times to make airplay work. Cheers.

Re: Apple Airplay Wi-Fi connection issue

JimM11 — Mon, 13 Jan 2025 13:45:34 GMT

@Mikegf04 Did you per chance see that the airplay is broken with the latest IOS update?

Re: Apple Airplay Wi-Fi connection issue

Mikegf04 — Mon, 13 Jan 2025 14:03:56 GMT

No I didn’t!! Off to investigate….is that just for Marantz? Cheers

Re: Apple Airplay Wi-Fi connection issue

JimM11 — Mon, 13 Jan 2025 14:06:48 GMT

@Mikegf04 It appears to be an apple IOS thing so airplay may just upset a lot of end devices, do post back if it is not that though.

Re: Apple Airplay Wi-Fi connection issue

XRaySpeX — Mon, 13 Jan 2025 16:06:10 GMT

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?