https://community.ee.co.uk/t5/Broadband-Landline/I-need-to-cancel-a-recent-broadband-order/m-p/1495342#M111768 <P>I need to cancel a new broadband order on my account without calling ee</P> Mon, 13 Jan 2025 10:21:01 GMT Lamb593 2025-01-13T10:21:01Z https://community.ee.co.uk/t5/Broadband-Landline/I-need-to-cancel-a-recent-broadband-order/m-p/1495342#M111768 <P>I need to cancel a new broadband order on my account without calling ee</P> Mon, 13 Jan 2025 10:21:01 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-need-to-cancel-a-recent-broadband-order/m-p/1495342#M111768 Lamb593 2025-01-13T10:21:01Z https://community.ee.co.uk/t5/Broadband-Landline/I-need-to-cancel-a-recent-broadband-order/m-p/1495349#M111769 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4663840">@Lamb593</a>&nbsp; &nbsp;Alas there is no other option.</P> <P>This from the Help Pages:</P> <DIV class="article-section container responsivegrid aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--default--6"> <DIV class="article-section-container lc-Container lc-Container--verticalPaddingM"> <H2 id="article-heading-1" class="article-section-heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">Contact us</H2> <DIV id="article-section-df35fef205" class="cmp-container"> <DIV class="richtext"> <P>Call us on&nbsp;<STRONG>0800 079 0544</STRONG></P> <P>Calls from a landline are free of charge. Charges from mobiles will vary.</P> </DIV> </DIV> </DIV> </DIV> <DIV class="article-section container responsivegrid aem-GridColumn--phone--10 aem-GridColumn aem-GridColumn--default--6"> <DIV class="article-section-container lc-Container lc-Container--verticalPaddingM"> <H2 id="article-heading-2" class="article-section-heading lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--weightBold lc-HeadingEE--textAlignLeft">Returning your equipment</H2> <DIV id="article-section-d452ca9a18" class="cmp-container"> <DIV class="richtext"> <P>If you have EE broadband or TV service, we'll send you a bag to return your EE equipment.</P> <P>Please send it back within 30 days, otherwise we’ll have to charge you on your final bill.</P> <P>You can find more information on how to return your kit, including a list of charges at<SPAN>&nbsp;</SPAN><A class="lc-Link lc-LinkEE" title="Information on charges related to not returning equipment" href="https://ee.co.uk/help/orders/return-and-recycle-ee-product" target="_blank">Return and recycle your EE products</A>.</P> </DIV> </DIV> </DIV> </DIV> Mon, 13 Jan 2025 10:26:35 GMT https://community.ee.co.uk/t5/Broadband-Landline/I-need-to-cancel-a-recent-broadband-order/m-p/1495349#M111769 Mustrum 2025-01-13T10:26:35Z