topic Re: Brodband in Broadband & Landline

Brodband

Vicky8900 — Tue, 07 Jan 2025 22:52:20 GMT

Ee broadband it an absolute joke I pay 53 pounds a month for what Internet that cuts of and lags every two minutes I will be leaving and moving to a better Internet provider I will all so be telling other people not to go to ee

Re: Brodband

XRaySpeX — Tue, 07 Jan 2025 23:00:06 GMT

@Vicky8900 : Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

Re: Brodband

Vicky8900 — Tue, 07 Jan 2025 23:08:37 GMT

I will not be explaining everything again when I have done nothing but
report everything since the 5th of September

vicky Robinson

Re: Brodband

XRaySpeX — Tue, 07 Jan 2025 23:13:24 GMT

You are talking to a community of users offering to help others. We are not privy to whatever you discussed with EE. You came here for help. If you really want help from us you would need to provide us with sufficient info so we understand your issues.

Re: Brodband

Vicky8900 — Tue, 07 Jan 2025 23:22:37 GMT

OK so I reported the internet
Lagging and cutting of every two minutes and thay did nothing so I left it
for a bit to see if it would resolve its self then it keeps happening I
rang ee up and thay said thay would send me a temporary box out till the
teck person came out to check everything over ee all so told me that it was
an out side problem and not a problem in the house so the teck man changed
a wier and a few other things with his laptop and still couldn't find the
problem but the same thing keeps happening I have tried everything an dont
seem to be getting anywhere

Re: Brodband

XRaySpeX — Tue, 07 Jan 2025 23:25:03 GMT

So do I get answers to my Qs so I can get started on your issues?