https://community.ee.co.uk/t5/Broadband-Landline/Outage-in-Dronfield-Derbyshire/m-p/1491870#M111064 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4653807">@Scintillation</a></SPAN>.</P> <P>Welcome to the EE Community, and I'm sorry to hear you've been experiencing so much trouble here.&nbsp;</P> <P>We'll always aim to get faults with your connection fixed as soon as we can, but sometimes things can take longer than expected.&nbsp;</P> <P>If you get back in touch with our team they should be able to give you an update on how things are going, and you can find details here on the <A href="https://ee.co.uk/help/broadband/fix-problem/automatic-compensation" target="_blank">compensation available</A> for delayed repairs too.</P> <P>Peter</P> Sat, 04 Jan 2025 12:14:57 GMT Peter_W 2025-01-04T12:14:57Z https://community.ee.co.uk/t5/Broadband-Landline/Outage-in-Dronfield-Derbyshire/m-p/1491750#M111051 <P>Service went down at 5 am today and in spite of three deadlines from EE when service would be restored we are still waiting.</P><P>Very poor service and no opportunity to speak to anyone. Shame I can't tell Kevin Bacon what I think of his service.</P><P>Consequently I missed the final of the world darts. Thank you for nothing EE.</P><P>Changing my provider as soon as I can.</P> Fri, 03 Jan 2025 22:18:43 GMT https://community.ee.co.uk/t5/Broadband-Landline/Outage-in-Dronfield-Derbyshire/m-p/1491750#M111051 Scintillation 2025-01-03T22:18:43Z https://community.ee.co.uk/t5/Broadband-Landline/Outage-in-Dronfield-Derbyshire/m-p/1491870#M111064 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4653807">@Scintillation</a></SPAN>.</P> <P>Welcome to the EE Community, and I'm sorry to hear you've been experiencing so much trouble here.&nbsp;</P> <P>We'll always aim to get faults with your connection fixed as soon as we can, but sometimes things can take longer than expected.&nbsp;</P> <P>If you get back in touch with our team they should be able to give you an update on how things are going, and you can find details here on the <A href="https://ee.co.uk/help/broadband/fix-problem/automatic-compensation" target="_blank">compensation available</A> for delayed repairs too.</P> <P>Peter</P> Sat, 04 Jan 2025 12:14:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/Outage-in-Dronfield-Derbyshire/m-p/1491870#M111064 Peter_W 2025-01-04T12:14:57Z