topic Re: Wifi and printer in Broadband & Landline

Wifi and printer

lizbos — Fri, 20 Dec 2024 12:11:30 GMT

How do I go to admin settings and change so printer connects wifi please?

Re: Wifi and printer

Northerner — Fri, 20 Dec 2024 12:20:37 GMT

Have you followed your printers instructions for connecting to your wifi network. Not sure why you need to go into your router admin settings.

Thanks

Re: Wifi and printer

lizbos — Fri, 20 Dec 2024 12:24:17 GMT

Yes I have. The printer shows the router name etc but when I try to connect it won't. Someone else on here posted it was necessary to go to admin setting and do something with wps button on router but didn't explain how to do it. The post is inactive now.

Re: Wifi and printer

Northerner — Fri, 20 Dec 2024 12:27:08 GMT

Hi @lizbos

You mean the compatibility option to connect older devices. Which router do you have.

Thanks

Re: Wifi and printer

lizbos — Fri, 20 Dec 2024 13:06:45 GMT

Yes I have. Status report says DNS server could not be found. Also found admin settings and unconnected printer which says connection type unknown , address assignment DHCP, Always use this ip address NO, ipv6 addressing not enabled for ipv6 addressing, no port forwarding rules set for this device

Re: Wifi and printer

XRaySpeX — Fri, 20 Dec 2024 18:09:26 GMT

@lizbos : Admin settings of what? Your Android phone, where you posted, or a Broadband router?

I doubt any settings need changing to help connect a printer. Have you tried WPS?

Let us know what you are trying to do with what, so we can help you!

Re: Wifi and printer

lizbos — Fri, 20 Dec 2024 21:38:08 GMT

Apparently I have to reset printer then search for wifi while pressing wps button on router. As printer and router are in different rooms I can't do that. I'm a wheelchair user so bit limited as to what I can do. Liz

Re: Wifi and printer

bobpullen — Sat, 21 Dec 2024 10:57:44 GMT

What is the make/model of the printer you have? What is the make/model of the router you have?

WPS pairing is typically timebound and doesn't require that you are holding anything down on the router whilst trying to connect from the printer. The way it normally works is that you would trigger WPS on the router by single-pressing the WPS button. The lights on the router are then likely to change status whilst WPS is 'active'. This active period is normally a minute or two. During the active period, you would then trigger WPS on the connecting device. All being well, the two devices will then connect.

If they don't, then there are possibly other workarounds, however it's helpful to know what router you have before advising further.

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 10:03:19 GMT

Thank you for your explanation of the process. The printer is quite old and Epson PX730 and the router is an ee Smarthub plus. Printer doesn't have a wps button and I have setup the wifi manually on it. That fails and status report say dns server not found. Should I delete before trying to connect with the router wps or not?

Re: Wifi and printer

XRaySpeX — Sun, 22 Dec 2024 12:10:50 GMT

@lizbos : How can you connect using WPS if the printer doesn't have WPS?

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 12:45:16 GMT

I guess I get the printer to search for wifi then press wps on router. Will try that next tho haven't got the energy or motivation at present LOL

Re: Wifi and printer

XRaySpeX — Sun, 22 Dec 2024 12:48:51 GMT

If you're connecting to a WiFi network by name you don't use WPS. WPS is a shortcut to save searching for a network & connecting to it.

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 13:22:45 GMT

My printer had no problems connecting to BT router automatically but won't connect to ee router either automatically or entering details manually. Hence looking for alternative method.

Re: Wifi and printer

WillKirk — Sun, 22 Dec 2024 13:31:07 GMT

Make sure that WPA2 or WPA3-Transition is selected for the WiFi password on the Smart Hub Plus router and not just WPA3 alone otherwise older devices will not be able to connect.

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 14:08:34 GMT

I'm in the hub manager but don't see an option to check wpa2 or 3. There is a firewall on tho, should I switch off and try printer connection again?

Re: Wifi and printer

WillKirk — Sun, 22 Dec 2024 14:11:13 GMT

No. The firewall should be left alone.

The WiFi password settings are going to be under your WiFi settings.

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 14:13:37 GMT

Found it just wpa2 quoted

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 14:16:44 GMT

Unde compatible wifi both 2.4 and the are switched off. Shouldn't that be on?

Re: Wifi and printer

lizbos — Sun, 22 Dec 2024 14:28:50 GMT

2.4 and 5 I meant

Re: Wifi and printer

XRaySpeX — Sun, 22 Dec 2024 16:10:40 GMT

Try switching Compatible WiFi ON.

Does the printer see the router's SSID in its list of networks seen, but it then fails to connect when you put the pwd in?