topic Re: can i check if someone in block uses my wifi? in Broadband & Landline

can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 09:40:02 GMT

a neighbour set up my ring doorbell and had to input my password. following day i realised that he could my wifi from his flat if he chose to - can i switch router off whilst i am away so no one can use it?

Re: can i check if someone in block uses my wifi?

JimM11 — Wed, 18 Dec 2024 09:49:28 GMT

@iris15 What EE Router do you have, and what service/speed did you get from EE also?

Re: can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 09:56:47 GMT

hi i think it says EE smart hub on the back, and i know i have a slow speed - cost was important as a pensioner! i have tried to find out more about security issues but to be honest, i have just about worn out my brain with all the information!! i don't think the neighbour would use it, probably has a faster one himself but when i realised my vulnerability i started to get paranoid!

Re: can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 10:02:04 GMT

hi i think i posted a reply instead of clicking on reply after your response - sorry! i expect i am worrying for nothing as he probably has much faster access himself anyway. I expect it's just the feeling of vulnerability! can i turn off the router whilst on holiday or will it cause more problens?

Re: can i check if someone in block uses my wifi?

JimM11 — Wed, 18 Dec 2024 10:04:12 GMT

@iris15 If as you say that you have a slow speed, are you connected to an old Master Socket with your BB router?

That type of connection is not good for having the Router switched off, as it can lead to all kinds off reduced enforced speed changes that you do not wish to have. If you need to have a look and see what is connected to your network you can do by browsing on http://192.168.1.254 my network will show you the connected names, that you can hopefully work out.

Re: can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 10:13:32 GMT

thanks for the info i think i just need to get a grip! thanks for the info.

Re: can i check if someone in block uses my wifi?

Profile closed — Wed, 18 Dec 2024 12:10:43 GMT

Iris, if you’re really worried, what about changing the WiFi password (and keeping a secure note of it, maybe with the router setting “card”)?

Re: can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 12:25:19 GMT

Hi not really sure what that means or how to do it - is there a step by
step guide?
Sorry I am not savvy on these things! Wish I could get through to EE and
have their help to do it! Thanks for the info though.

Re: can i check if someone in block uses my wifi?

XRaySpeX — Wed, 18 Dec 2024 12:29:15 GMT

You could look at which devices are connected in your router's Advanced >

Wireless Settings page.
There's no reason why you shouldn't turn you router off for extended periods while you're away as long as you don't do it too frequently.

Re: can i check if someone in block uses my wifi?

XRaySpeX — Wed, 18 Dec 2024 12:31:55 GMT

Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then on the Advanced > Advanced Wireless page you should be able to see your WiFi password in clear & change it if you like.

Re: can i check if someone in block uses my wifi?

Profile closed — Wed, 18 Dec 2024 13:03:02 GMT

Hi Iris

There’s 2 passwords for your router. Both are in the pull out card on the back. The Admin password is needed to change certain advanced settings in the router.

The WiFi password is needed to connect new WiFi devices to your network. This is the one you’ll have given the neighbour when he set up your doorbell. Changing the WiFi password ensures no one can connect without the new password. EE assume if you’ve connected anything to your router with an Ethernet cable to one of the sockets at the back it’s you doing it, so passwords don’t apply to Ethernet connections (eg, your TV if it’s connected that way).

Changing it means putting in the “192. etc” address Jim gave you into a browser (like Chrome) on your phone or computer. That displays Hub Manager. Passwords can be changed there, or via the EE app if you have it in your phone.

If your neighbour seems a decent chap and you’re a bit unsure about all this, you might want to leave well alone. But I would suggest looking at it as that shows you what wifi devices are connected to your network. It may name them or list them by a long number. If you don’t have a lot of wifi stuff you may be easily able to see what’s on. The important thing, if you’re unfamiliar with this stuff is just to look, and not change anything.

But as I say, and you might be thinking the same way, if your neighbour seems a decent chap you may be worrying unnecessarily. But don’t hesitate to shout out if you’re still bothered or need help.

Re: can i check if someone in block uses my wifi?

iris15 — Wed, 18 Dec 2024 13:04:19 GMT

I've realised that if I turn the router off then I won't be able to get any
notifications from my ring doorbell, so I'll have to shelve it for the time
being. Thanks for the info though.x

Re: can i check if someone in block uses my wifi?

Profile closed — Wed, 18 Dec 2024 13:10:16 GMT

Yes, We’re the same. We have to leave the router on for our Hive stuff (heating, lights, plugs etc).

But I do keep an eye on what’s on our network.

Re: can i check if someone in block uses my wifi?

iris15 — Fri, 20 Dec 2024 12:44:59 GMT

thanks to everyone who responded with advice about this question, I have been under pressure this week with worrying about it and with the funeral of a close friend, and trying to get sorted for a Christmas break. (I never have a single issue to deal with!) I hope that I'll have chance in the next few days to read them and try them to see if I can work them out. My ideal will be to find where users show up so that I can keep a check on it . Again, thanks to all - I've taken photos of the replies to study them. Merry Christmas to you all x

Re: can i check if someone in block uses my wifi?

XRaySpeX — Fri, 20 Dec 2024 12:50:27 GMT

@iris15 : No need to start an entirely new thread just to thank everybody. Just continue where you left off & all interested parties will see it immediately.

Re: can i check if someone in block uses my wifi?

Profile closed — Fri, 20 Dec 2024 13:24:55 GMT

Look after yourself Iris.

Merry Christmas!