topic Re: Switching from Bt to EE broadband in Broadband & Landline

Switching from Bt to EE broadband

Alexthebeast2 — Sun, 15 Dec 2024 19:23:34 GMT

Hello,

So I'm currently out of contract on my bt wifi and I'm paying £60 a month and I want to switch fo EE as I see it is only £32 a month and as I'm already an EE customer I assume it should be easy to to, how would I go about doing this and any tips?

Re: Switching from Bt to EE broadband

Mustrum — Sun, 15 Dec 2024 19:28:58 GMT

@Alexthebeast2 you could sign up online https://ee.co.uk/broadband

Or give the Broadband Care Team/Customer Services a call.

Re: Switching from Bt to EE broadband

XRaySpeX — Sun, 15 Dec 2024 19:49:45 GMT

You should do it thro' BT. They are encouraging residential users to move to EE.

Re: Switching from Bt to EE broadband

Ewan15 — Mon, 16 Dec 2024 08:15:55 GMT

If you want the new customer deals you need to sign up as a new customer.

On this basis I would phone EE Sales first and see if they will match the new customer deal you want.

Keep it simple and insist on the same deal or better and make sure they are not taking away anything you already have.

Be very cautious of any offers of free months and get email confirmation of such an offer before proceeding.