topic Re: Is there a way you can reboot my rooter remotely? in Broadband & Landline

Is there a way you can reboot my rooter remotely?

davidharwood55 — Thu, 15 Jun 2023 18:22:27 GMT

I have had to reset my router evey couple of days recently. I assume it has a problem on the 2g at the moment as my ring camera had gone off again. I am on holiday and it would be helpful to get it working again.

Re: Is there a way you can reboot my rooter remotely?

Chris_B — Thu, 15 Jun 2023 18:36:55 GMT

@davidharwood55 that’s not possible.

Re: Is there a way you can reboot my rooter remotely?

Georgeoustar — Wed, 11 Dec 2024 07:07:42 GMT

I just managed to reset my router using the EE app

Re: Is there a way you can reboot my rooter remotely?

Chris_B — Wed, 11 Dec 2024 08:23:04 GMT

@Georgeoustar at the time when this was answered it wasn’t possible it now is.

Re: Is there a way you can reboot my rooter remotely?

Ludoz1 — Fri, 13 Dec 2024 12:01:56 GMT

How?

Re: Is there a way you can reboot my rooter remotely?

Katie_B — Fri, 13 Dec 2024 13:26:11 GMT

Hi @Ludoz1.

Do you have access to the EE app?

Katie

Re: Is there a way you can reboot my rooter remotely?

Ludoz1 — Fri, 13 Dec 2024 13:37:38 GMT

Yes

Re: Is there a way you can reboot my rooter remotely?

Katie_B — Fri, 13 Dec 2024 14:00:48 GMT

Hi @Ludoz1.

Are you able to view Hub Manager?

Hub Manager is where you will find your hub settings and where you can restart your hub, change your WiFi password and test your connection.

Katie

Re: Is there a way you can reboot my rooter remotely?

Ludoz1 — Fri, 13 Dec 2024 14:31:09 GMT

I know this and I have done the reset before but you have to be in the reach of your WiFi. If you are not close to that I was wondering if it is possible to reset it over www.

Re: Is there a way you can reboot my rooter remotely?

Chris_B — Fri, 13 Dec 2024 14:36:24 GMT

@Ludoz1 What router do you have ? Can you post a picture of it.