https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484737#M109688 <P>Top box constantly not working and needs rebooting.&nbsp; This is my second box and is worse than the first one.&nbsp; Internet since going to fibre is intermittant.&nbsp; Top box keeps saying not connected even with a cable.&nbsp; Cannot access website or app, just says blocked been listening to 150 on the phone for about an hour.&nbsp; Get a better mobile signal from France and Belgium than here in the UK.&nbsp; I could go on.&nbsp; Box froze on start set up and even after reboot freezes at same point.&nbsp;&nbsp;</P> Thu, 12 Dec 2024 19:57:39 GMT jochster 2024-12-12T19:57:39Z https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484737#M109688 <P>Top box constantly not working and needs rebooting.&nbsp; This is my second box and is worse than the first one.&nbsp; Internet since going to fibre is intermittant.&nbsp; Top box keeps saying not connected even with a cable.&nbsp; Cannot access website or app, just says blocked been listening to 150 on the phone for about an hour.&nbsp; Get a better mobile signal from France and Belgium than here in the UK.&nbsp; I could go on.&nbsp; Box froze on start set up and even after reboot freezes at same point.&nbsp;&nbsp;</P> Thu, 12 Dec 2024 19:57:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484737#M109688 jochster 2024-12-12T19:57:39Z https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484739#M109692 <P><SPAN>Top box constantly not working and needs rebooting.&nbsp; This is my second box and is worse than the first one.&nbsp; Internet since going to fibre is intermittant.&nbsp; Top box keeps saying not connected even with a cable.&nbsp; Cannot access website or app, just says blocked been listening to 150 on the phone for about an hour.&nbsp; Get a better mobile signal from France and Belgium than here in the UK.&nbsp; I could go on.&nbsp; Box froze on start set up and even after reboot freezes at same point.&nbsp;&nbsp;</SPAN></P> Thu, 12 Dec 2024 20:00:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484739#M109692 jochster 2024-12-12T20:00:59Z https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484741#M109693 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2807275">@jochster</a>&nbsp; Have you tried restarting the router? &nbsp; If the TV box says no connection even with a cable then it’s not the TV box that’s the issue.&nbsp;</P> Thu, 12 Dec 2024 20:22:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484741#M109693 Chris_B 2024-12-12T20:22:06Z https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484752#M109690 <P>What device is the top box? Do you mean a WiFi Extender?</P> Thu, 12 Dec 2024 20:37:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Top-box-and-internet/m-p/1484752#M109690 XRaySpeX 2024-12-12T20:37:06Z