topic Re: BT To EE Router Not Arrived in Broadband & Landline

BT To EE Router Not Arrived

Russelld — Mon, 09 Dec 2024 12:50:12 GMT

Hi

Moving from BT To EE switch over date is 10/12/2024 we have full fibre connection
Current equipment includes hybrid connect

Looks like royal package will not deliver today (currently at south midland mc). I am just waiting for royal mail to confirm if coming today or not.

If not will ring EE however based on experience not sure they can move the date.

If date can't be moved two questions.
- Will hybrid connect kick in so get some connectivity
- Can I config BT router enter EE broadband user details and use BT router until EE one comes. If so what is the username and password for EE broadband?

Just working our worst case if royal mail don't deliver package today.

Re: BT To EE Router Not Arrived

Profile closed — Mon, 09 Dec 2024 12:57:37 GMT

Hi @Russelld

Welcome to the EE Community,

your BT router will automatically work with your EE Broadband there is no need to configure anything.

Thanks

David

Re: BT To EE Router Not Arrived

Russelld — Mon, 09 Dec 2024 13:00:10 GMT

Great that is good to know.

Thanks for quick reply.

Russell