topic Re: EE Account Number in Broadband & Landline

EE Account Number

mick_naka — Thu, 05 Dec 2024 14:12:26 GMT

Recently got moved over from BT to EE and only had 2 emails. One has my account number but only the last 3 digits and the rest is starred.

I go to the help section and it says login and click Menu then select Account settings or something like that. However I don't see this anywhere.

Any help to find it would be great.

Re: EE Account Number

XRaySpeX — Thu, 05 Dec 2024 14:38:19 GMT

Which EE product/service do you have? Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

Re: EE Account Number

sinkinlow — Thu, 05 Dec 2024 15:09:39 GMT

I had the same problem. If you go into EE settings and look at your broadband bill there is an option to download it as a pdf. If you opt for that the account number can be seen at the top of the bill in pdf format.

Re: EE Account Number

mick_naka — Thu, 05 Dec 2024 15:20:37 GMT

Ahh

So I need to wait until I get my first bill. When I go to view bills ect there are none just now.

I'll wait

Re: EE Account Number

XRaySpeX — Thu, 05 Dec 2024 15:44:14 GMT

@sinkinlow : You can't read your bills until you've linked your BB to your EE a/c. You can't link your BB until you know its a/c no. You can't see your a/c no. until you've read your bills. Catch 22!