topic Re: changed from BT to EE in Broadband & Landline

changed from BT to EE

markgc65 — Wed, 04 Dec 2024 00:09:39 GMT

had a forced change over from BT to EE on 27th Nov seemed to be seamless, then today 3rd Dec all my broadband settings have now restricted My streaming platforms. I have altered no settings App won't allow me to link accounts or manage my broadband or mobile either just says error try again later. AI chat is useless and all offices are closed as its PM.

Re: changed from BT to EE

Rach_H — Wed, 04 Dec 2024 10:43:01 GMT

Hi @markgc65

Welcome to the Community!

We want to make sure you have everything you need from your service, so I'm sorry to hear you're having trouble. I'd recommend reaching out to our team, and they can look into why this has happened, and help you to get this sorted.

Rach