topic Re: Which version of smart hub plus has multiple ssid facility? in Broadband & Landline

Which version of smart hub plus has multiple ssid facility?

jpad — Mon, 02 Dec 2024 09:32:27 GMT

I have Smart Hub Plus and smart wifi plus. My Ring Doorbell will not work on this as it requires to be on a network that only has 2.4 gig wifi. At present I have put in a wireless access point to provide this. But that means an extra bit of equipment which I would like to be able to remove. The new Smart Hub Pro does have multi SSID capability with "compatible wifi" which is what I need. According to EE's own comparison chart of the Plus and Pro hubs, there is a version of the plus hub that includes this capability. EE support seems totally unaware of this. Please can anyone tell me which version of the Plus hub this is.

Re: Which version of smart hub plus has multiple ssid facility?

XRaySpeX — Mon, 02 Dec 2024 11:47:36 GMT

There was an early version of the SH+, model SH30A, that had Compatible WiFi but I've only ever seen 1 mention of it here.

See Difference between Smart Hub Plus SH30A and SH31B (FTTC)

Re: Which version of smart hub plus has multiple ssid facility?

jpad — Mon, 02 Dec 2024 14:34:15 GMT

Thank you for that information. Strange that they seem to have removed that facility from later Smart Hub Plus devices, and put it back in the Smart Hub Pro. I suppose I could see if they will let me have an SH30A to try. But I guess it might reduce performance elsewhere. It is probably better to stick with my wireless access point until I think about upgrading to the WiFI 7 Pro version

Re: Which version of smart hub plus has multiple ssid facility?

XRaySpeX — Mon, 02 Dec 2024 15:28:08 GMT

All that Find out if your Smart Hub supports Compatible WiFi. > SH+ says is that:

Multiple SSIDs Yes with select models/software
Main/Guest/Compatible WiFi

My SH+ (SH31B) doesn't!

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.