topic Re: EE Smart Hybrid Connect withou hub or ethernet port in Broadband & Landline

EE Smart Hybrid Connect withou hub or ethernet port

Kalieghlou — Sat, 30 Nov 2024 13:20:58 GMT

I was sent a hybrid connect until I can get my broadband, however there is nowhere for me to plug in my ethernet cable in my house, just a phone line, so I cannot connect it to my hub as my hub has nowhere to go so I am confused about what to do!

Re: EE Smart Hybrid Connect withou hub or ethernet port

Mustrum — Sat, 30 Nov 2024 13:31:22 GMT

@Kalieghlou Are you sure that is what yu have been sent?

Does it look like the one on this link? https://ee.co.uk/help/broadband/getting-started/hybrid-connect-set-up

Re: EE Smart Hybrid Connect withou hub or ethernet port

XRaySpeX — Sat, 30 Nov 2024 13:42:39 GMT

Plug it into your router. Your router has nowhere to go yet as your BB isn't installed but the the Hybrid Connect is intended for using when you don't have BB which you don't. So it should work providing EE have activated it prior to installation.

Re: EE Smart Hybrid Connect withou hub or ethernet port

Kalieghlou — Sat, 30 Nov 2024 13:47:15 GMT

Yes, that's definitely what I have been sent! Along with a BT hub.

Re: EE Smart Hybrid Connect withou hub or ethernet port

Kalieghlou — Sat, 30 Nov 2024 13:49:02 GMT

I did try this but the router just kept showing a flashing purple light, how do I know if EE activated it?

Re: EE Smart Hybrid Connect withou hub or ethernet port

XRaySpeX — Sat, 30 Nov 2024 13:52:59 GMT

Doesn't matter what the router is doing. The Hybrid Connect is for using when the router is getting no BB. In fact you should be able to use it on its own. It's only a mobile router after all.

Suck it & see!