topic Re: EE FTTP query in Broadband & Landline

EE FTTP query

Rossby — Fri, 29 Nov 2024 14:24:44 GMT

Basically in a few weeks, I will hopefully be getting 500Mbps FTTP with EE. However a couple years ago I tried getting FTTP with my old ISP Plusnet, but the Openreach engineer couldn't thread the fibre cabling through the blocked duct. They have recently managed to thread the fibre cabling through. If for some other strange reason, my house can't get FTTP broadband again, will I be switched to EE's fastest available FTTC service (up to 76Mbps), and will it cost me less than the 500Mbps service?

Many thanks

Re: EE FTTP query

XRaySpeX — Fri, 29 Nov 2024 14:28:19 GMT

That's up to EE. They are not selling FTTC in areas where FTTP is available.

Re: EE FTTP query

Mustrum — Fri, 29 Nov 2024 14:55:49 GMT

@Rossby Do you have FTTC now, with EE or someone else?

Are you in a Fibre only area?

If you enter your phone number, or use the address in the BTW DSL Checker, post the reults hiding your personal info, using a desktop, not mobile version, we should be able to provide more answers.

Re: EE FTTP query

Rossby — Fri, 29 Nov 2024 22:59:33 GMT

@Mustrum I have FTTC with Plusnet currently. I tried to get FTTP with them two years ago, but Openreach couldn't thread the Fibre cabling through (because of a blocked duct). Anyway, they have seemed to managed to sort out the ducting problem recently and thread the fibre cable through. The main reason I'm asking is I'm worried something else will go wrong now when they come to do the final stuff on the install date of 12/12.

Re: EE FTTP query

Mustrum — Fri, 29 Nov 2024 23:07:27 GMT

@Rossby OK, well I gave you an entry to the crystal ball, but you refused to enter, so we are no further forwards.

So I guess all we can do is wait until the 13th and see how it went.

Re: EE FTTP query

Rossby — Fri, 29 Nov 2024 23:15:59 GMT

Sorry, I did try and provide the information all that I thought was needed. I'm just slightly worried after the failed attempt last time, that something else will go wrong.

Re: EE FTTP query

Mustrum — Sat, 30 Nov 2024 00:39:51 GMT

@Rossby But really you did not!

Why did you bother?

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 08:17:07 GMT

@Rossby The OR fibre checker is good at letting you know, then its a check for ISP if the are also supplying as to what you need or would like to get, as if you say that you are through the duct now it is no way a guarantee and @Mustrum advised you. What you think is not going to cut it.

Fibre Checker

Re: EE FTTP query

Rossby — Sat, 30 Nov 2024 10:34:13 GMT

@Mustrum To get help/advice, because that's what I thought a community forum is for.

Re: EE FTTP query

Rossby — Sat, 30 Nov 2024 10:35:40 GMT

@JimM11 I'm worried something else will go wrong. I feel they came off as quite rude.

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 10:37:43 GMT

@Rossby It is, so when you do not read the post, or are not able to do requested, and as yet multiple have tried to aide you. You can simply say so and not leave it hanging could not do that because!.

Re: EE FTTP query

Rossby — Sat, 30 Nov 2024 10:41:01 GMT

My apologies to everyone.

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 10:41:52 GMT

@Rossby Do you know how to click on a supplied link that is/are being posted to you?

Re: EE FTTP query

Rossby — Sat, 30 Nov 2024 10:49:52 GMT

Here is the info you required.

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 11:00:00 GMT

@Rossby Your info is posted up, once it is cleared then it will be viewed, and if relevant will get back to you.

Re: EE FTTP query

XRaySpeX — Sat, 30 Nov 2024 11:04:05 GMT

Don't worry, the images were awaiting approval. I have now done so & they should appear soon.

Re: EE FTTP query

XRaySpeX — Sat, 30 Nov 2024 11:34:35 GMT

AS I say, as WBC FTTP is available there EE will not sell you VDSL.

You'll just have to wait until they install FTTP & see what happens. There's no reason why they shouldn't succeed.

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 11:12:24 GMT

@Rossby And your input information does show Fibre is available and if you do wish to use also the (fibre checker from OR) double check and then go look if EE is supplying to you as expected, but would say you are good to go, but keep in mind until done anything can happen....

Re: EE FTTP query

Mustrum — Sat, 30 Nov 2024 11:10:20 GMT

@Rossby thanks, that is all that I requested, not sure why it was so difficult. The chart shows no blockages, you are not on a fibre priority exchange so all should go OK. You will not automatically be transferred to an EE FTTC service if the fibre instal fails, but you could request. it if you wanted it. Costs would depend on charges at the time of talking.

All a bit crstal ball stuff, you should not worry and just wait to see what happens on the 12th.

Re: EE FTTP query

JimM11 — Sat, 30 Nov 2024 12:22:01 GMT

@Rossby Next up for you, link below for the video OR as to what you can expect. YOU have now time to think about what/where/when after you watch the video, The ONT that will be installed, the EE router that you will receive few days before, and how your network is currently working and any potential tripping points. Link as before is below.

EE will supply you the router, psu for it, and a short 6 foot long cable to connect to the ONT. Installation engineer may help you a little, BUT it is not the responsibility for them to get you up running and as happy as you can be, if using landline phone then you will be going 100% DV with that, section on the Forum dedicated to have a look at if needed.

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