https://community.ee.co.uk/t5/Broadband-Landline/Amazon-echo-not-syncing/m-p/1479868#M108696 <P>Amazon echo gen 1.</P><P>We have just gone onto we fibre from bt. I can't get my Amazon echo first generation to connect. It lights up orange as it it's trying to sync but won't!!!&nbsp; Any ideas please?</P><P>EE engineer said its a faulty router so sent a new one. Still have the same problem, even changed router to 2.4 mgz but no joy.</P><P>Thanks in advance&nbsp;</P><P>Pete</P> Fri, 29 Nov 2024 21:49:45 GMT Pete155 2024-11-29T21:49:45Z https://community.ee.co.uk/t5/Broadband-Landline/Amazon-echo-not-syncing/m-p/1479868#M108696 <P>Amazon echo gen 1.</P><P>We have just gone onto we fibre from bt. I can't get my Amazon echo first generation to connect. It lights up orange as it it's trying to sync but won't!!!&nbsp; Any ideas please?</P><P>EE engineer said its a faulty router so sent a new one. Still have the same problem, even changed router to 2.4 mgz but no joy.</P><P>Thanks in advance&nbsp;</P><P>Pete</P> Fri, 29 Nov 2024 21:49:45 GMT https://community.ee.co.uk/t5/Broadband-Landline/Amazon-echo-not-syncing/m-p/1479868#M108696 Pete155 2024-11-29T21:49:45Z https://community.ee.co.uk/t5/Broadband-Landline/Amazon-echo-not-syncing/m-p/1479870#M108697 <P>Try on the Advanced &gt; Wireless Settings page to temporarily disable the 5 GHz WiFi band &amp; move off the Smart channel while connecting problematic 2.4 GHz devices.</P> Fri, 29 Nov 2024 21:50:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Amazon-echo-not-syncing/m-p/1479870#M108697 XRaySpeX 2024-11-29T21:50:59Z