topic Re: Gave wrong home address in Broadband & Landline

Gave wrong home address

Joanathin — Mon, 25 Nov 2024 13:21:57 GMT

Please can you help me I can't get through to customer service I've gave wrong letting on home address as I've just moved into address I wasn't sure can you help please

Re: Gave wrong home address

Joanathin — Mon, 25 Nov 2024 13:24:27 GMT

Wrong letter on home address I've giving C and it's supposed to be A internet is supposed to go live today

Re: Gave wrong home address

Joanathin — Mon, 25 Nov 2024 13:32:16 GMT

Hi there can't get through to customer services don't know how but how to I change home address as I gave th wrong letter for my house number/ letter and I'm supposed to go live today

Re: Gave wrong home address

Peter_W — Mon, 25 Nov 2024 16:16:55 GMT

Good afternoon @Joanathin.

Welcome back to the EE Community, and thanks for reaching out to us about this too.

I can totally appreciate your concern if you were due to go live today, but as we don't have access to your account via this public forum, the registered address is something we'll need to get double checked at our end.

I'm confident if you reach out to our team, they'll be able to help clear up everything that's going on.

Peter