topic Re: Moved next door same house different flat can not have 1.6gb only 24 mb -36mb in Broadband & Landline

Moved next door same house different flat can not have 1.6gb only 24 mb -36mb

elflash69 — Wed, 20 Nov 2024 14:38:24 GMT

ok so i am moving to the flat next to me but can not take my 1.6gb connection with me i was told 2 options first you would have to sign up to bt and the speed will be 18-36mb i was getting that 12 years ago other option was cancel contract and move isp so i cancelled it i told them to send me last bill internet goes off in 2 weeks what i did was go on youfibre site 2gb for 50 quid 2gb upload as well has anybody else had this problem when theyve moved 2024 and the speed is24-36mb its unbelievable

Re: Moved next door same house different flat can not have 1.6gb only 24 mb -36mb

Chris_B — Wed, 20 Nov 2024 14:45:14 GMT

@elflash69 that that’s because the flat next door doesn’t have a fibre line it has a standard phone line.

Re: Moved next door same house different flat can not have 1.6gb only 24 mb -36mb

XRaySpeX — Thu, 21 Nov 2024 02:11:07 GMT

@elflash69 : What does BT Wholesale Broadband Availability Checker > Address Checker estimate for the flat next door? Post just the whole table and the line above it, blanking out the address.