https://community.ee.co.uk/t5/Broadband-Landline/Failure-to-connect-yet-billing-me/m-p/1475620#M107722 <P>My SKY broadband was disconnected at lunchtime yesterday. Openreach connected the EE kit and checked its functionality. He had to leave before the EE connection. No connection has been made, even though I was assured it would happen. I am now being told that I will have to wait two days before the connection is possible. So, I will not be able to watch TV without a broadband connection for three days, and I will have internet only through my mobile hotspot at glacial speeds and mobile connection only outdoors. I was sent a bill for payment next week before I received any service. Should I pay, what do you think?&nbsp;</P><P>I am tempted to return to SKY. Advice please?</P> Tue, 19 Nov 2024 18:08:59 GMT RichardM4 2024-11-19T18:08:59Z https://community.ee.co.uk/t5/Broadband-Landline/Failure-to-connect-yet-billing-me/m-p/1475620#M107722 <P>My SKY broadband was disconnected at lunchtime yesterday. Openreach connected the EE kit and checked its functionality. He had to leave before the EE connection. No connection has been made, even though I was assured it would happen. I am now being told that I will have to wait two days before the connection is possible. So, I will not be able to watch TV without a broadband connection for three days, and I will have internet only through my mobile hotspot at glacial speeds and mobile connection only outdoors. I was sent a bill for payment next week before I received any service. Should I pay, what do you think?&nbsp;</P><P>I am tempted to return to SKY. Advice please?</P> Tue, 19 Nov 2024 18:08:59 GMT https://community.ee.co.uk/t5/Broadband-Landline/Failure-to-connect-yet-billing-me/m-p/1475620#M107722 RichardM4 2024-11-19T18:08:59Z https://community.ee.co.uk/t5/Broadband-Landline/Failure-to-connect-yet-billing-me/m-p/1475628#M107724 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3892370">@RichardM4</a>&nbsp; &nbsp;Do you not have an aerial? &nbsp; &nbsp;I’ll give customer support a call and explain your being billed for a service that’s not yet live.&nbsp;</P> Tue, 19 Nov 2024 18:23:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/Failure-to-connect-yet-billing-me/m-p/1475628#M107724 Chris_B 2024-11-19T18:23:55Z