topic Re: Speedtest via app in Broadband & Landline

Speedtest via app

Thos — Thu, 14 Nov 2024 19:06:14 GMT

Hi folks, just received my new smart hub plus. Although my broadband is working, I cannot run a speed test via the ee app. Is there a problem that anyone knows about? Thanks.

Re: Speedtest via app

XRaySpeX — Thu, 14 Nov 2024 21:18:53 GMT

@Thos : Try this speedtest instead.

Try a wired speedtest, preferably using an Ethernet cable, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

Re: Speedtest via app

JimM11 — Thu, 14 Nov 2024 22:11:18 GMT

@Thos Appears to be working ok!

Re: Speedtest via app

Daveh46 — Fri, 15 Nov 2024 16:38:19 GMT

Yes, I have the same problem. "Speed test failed"

Re: Speedtest via app

Thos — Fri, 15 Nov 2024 17:56:51 GMT

Thanks to everyone who took the time to post a reply. 😀

Re: Speedtest via app

Thos — Mon, 18 Nov 2024 16:36:11 GMT

It is working now folks 😀

Re: Speedtest via app

Mikeukldn — Sun, 06 Apr 2025 09:52:32 GMT

Speed test is not working inside EE app.

DONT USE WIRED TEST! Come one, it’s just ridiculous solution and an inconvenient one!
Download Speedtest app and it should be testing your speeds without a problem.