topic Re: Packet loss in Broadband & Landline

Packet loss

Unhappy91 — Wed, 13 Nov 2024 21:55:10 GMT

Constant problems of packet loss, and terrible mbps, had a few engineers out. Have moved the main box to be closer to the Xbox. It's hard wired now, can't game atm can't seem to clear the fault. 2 months of this is starting to drive me mad. Only half fiber as it's not been done to.the house but is outside. Any help apparently

Re: Packet loss

Christopher_G — Thu, 14 Nov 2024 10:17:31 GMT

Hi @Unhappy91

Welcome to the community.

Did the engineer say what they thought may have been causing the problem?

What speeds and ping are you getting? Feel free to post a speed test screenshot.

Chris

Re: Packet loss

GreMuc — Mon, 18 Nov 2024 13:48:10 GMT

Hi has this been fixed? I am experiencing the same despite using an ethernet cable and do not understand why this is happening. Trying to play with geforcenow via PC or TV does not work, as the connection is very unstable. Going through the usual fixes (update router, use cable connection, play around with geforcenow settings etc) has not worked, and it appears to be an issue with the connection. Overall bandwidth is more than sufficient but the constant ups and downs appear to be causing an issue. Any advice highly appreciated

Re: Packet loss

GreMuc — Mon, 18 Nov 2024 14:55:30 GMT

Re: Packet loss

GreMuc — Mon, 18 Nov 2024 14:56:02 GMT

I am experiencing the same despite using an ethernet cable and do not understand why this is happening. Trying to play with geforcenow via PC or TV does not work, as the connection is very unstable. Going through the usual fixes (update router, use cable connection, play around with geforcenow settings etc) has not worked, and it appears to be an issue with the connection. Overall bandwidth is more than sufficient but the constant ups and downs appear to be causing an issue. Any advice highly appreciated

Re: Packet loss

GreMuc — Mon, 18 Nov 2024 14:56:59 GMT

Am experiencing the same despite using an ethernet cable and do not understand why this is happening. Trying to play with geforcenow via PC or TV does not work, as the connection is very unstable. Going through the usual fixes (update router, use cable connection, play around with geforcenow settings etc) has not worked, and it appears to be an issue with the connection. Overall bandwidth is more than sufficient but the constant ups and downs appear to be causing an issue. Any advice highly appreciated