topic Re: Nightly reset? in Broadband & Landline

Nightly reset?

StevieBB — Sat, 16 Nov 2024 00:36:49 GMT

I have the busiest home bundle and new WIFI 7 router and needless to say it has been a shambles when setting up 2 months and I am still not even getting half of the 1.6gig speeds and the stability is a joke.

I can’t even access my billing or settings in the app.

but my main problem is every night at midnight - 1am my broadband just cuts out and back in every 2/3 minutes like it’s doing some sort of factory reset has anyone else had this?

Re: Nightly reset?

Northerner — Sat, 16 Nov 2024 11:02:28 GMT

Hi @StevieBB

Is this the router or your connection to your router.

Thanks

Re: Nightly reset?

StevieBB — Sat, 16 Nov 2024 11:05:10 GMT

Hello

this is the router connecting outwards thanks the ONT is fine

thanks