https://community.ee.co.uk/t5/Broadband-Landline/digital-phone/m-p/1474216#M107400 <P>Please could you tell me why I am paying over £24.00 for my digital phone and £74.00 for braodband.<BR />I was with BT since 1969 and my bill came to just over £72.00 for both?</P><P>Patricia Goodall</P> Fri, 15 Nov 2024 16:14:39 GMT Pups23 2024-11-15T16:14:39Z https://community.ee.co.uk/t5/Broadband-Landline/digital-phone/m-p/1474216#M107400 <P>Please could you tell me why I am paying over £24.00 for my digital phone and £74.00 for braodband.<BR />I was with BT since 1969 and my bill came to just over £72.00 for both?</P><P>Patricia Goodall</P> Fri, 15 Nov 2024 16:14:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/digital-phone/m-p/1474216#M107400 Pups23 2024-11-15T16:14:39Z https://community.ee.co.uk/t5/Broadband-Landline/digital-phone/m-p/1474219#M107401 <P>Hi Patricia</P><P>This is a user forum, and whilst staffers are present, no-one here can access your account, so can only speak generally.</P><P>Before you try 150, is it possible one or both your services were upgraded (improved) at the time of the transfer? Were the terms and costs not discussed? How did the transfer happen?</P><P>I'm just another customer. I don't know anything about the digital phone side. Do you know which broadband product you had with BT?</P> Fri, 15 Nov 2024 16:22:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/digital-phone/m-p/1474219#M107401 Profile closed 2024-11-15T16:22:03Z