topic Re: No broadband 6 days after switching ro EE in Broadband & Landline

No broadband 6 days after switching ro EE

Nickd5 — Wed, 06 Nov 2024 14:21:03 GMT

Switched to EE mobile and broadband 6 days ago and still no broadband. Nothing. They say there is an ourage and this is being reviewed by some "Team" today. After 6 days!! **bleep**!!!! How do they get away with this ? Any advice?

Thanks

Nick

Re: No broadband 6 days after switching ro EE

Mustrum — Wed, 06 Nov 2024 14:44:01 GMT

@Nickd5 who have you switched from?

Have you gone for a like for like service, or upgraded to full fibre?

Where in the country are you?

Re: No broadband 6 days after switching ro EE

Nickd5 — Wed, 06 Nov 2024 18:00:04 GMT

I moved from TalkTalk, general ? broadband. I'm in Cambridge. They said they'd keep me updated , today is the day of their so called review, I've heard nothing, and Im stuck on the phone again waiting

Re: No broadband 6 days after switching ro EE

Mustrum — Wed, 06 Nov 2024 18:29:20 GMT

Did you cancel or tell Talk Talk you were moving, or did you just order with EE?

Re: No broadband 6 days after switching ro EE

Nickd5 — Wed, 06 Nov 2024 20:06:39 GMT

I did everything correctly

Re: No broadband 6 days after switching ro EE

Mustrum — Wed, 06 Nov 2024 20:16:13 GMT

What does that mean?