topic Broadband not working in Broadband & Landline

Broadband not working

YY123 — Sat, 02 Nov 2024 21:32:50 GMT

Any one lost broadband signal too? I’m in West Sussex and no signal on 2 Nov 2024 since around 9pm.

Re: Broadband not working

XRaySpeX — Sat, 02 Nov 2024 22:24:08 GMT

@YY123 : BB issues are rarely localised but specific to your own line. However there is another user in your neck of the woods reporting this at the same time - Lost broadband

If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

Re: Broadband not working

JimM11 — Sat, 02 Nov 2024 22:38:21 GMT

@YY123 Lost broadband - The EE Community

Re: Broadband not working

Ali_A — Sun, 03 Nov 2024 13:45:18 GMT

Hi @YY123

Sorry to hear you’re facing problems with your Broadband.

Can you follow the troubleshooting steps at Fix EE broadband connection problems where you can check the status of broadband in your area if you're having problems.

If there aren’t any problems in your area, you’ll have the option to test your home connection too.

Ali