topic Re: Wifi in Broadband & Landline

Wifi

Crysta1 — Fri, 01 Nov 2024 23:41:58 GMT

So there it two issues I have one being my wifi is not working even though my wifi box is blue and second of it I can't see my bill for this month or any month. As everytime I go to look it only show my phone not my wifi and it won't link my wifi to my app till I have a billing account number which I can't get coz I can't view my wifi bill

Re: Wifi

JimM11 — Sat, 02 Nov 2024 07:18:10 GMT

@Crysta1 Your account number and details should have been sent to you in your welcome e-mail!

Re: Wifi

Leanne_T — Sat, 02 Nov 2024 11:46:27 GMT

Hi @Crysta1

Thanks for coming to the community 🙂

If you are still experiencing problems with the WiFi, could you let us know which router you are using?

Have you found the account number following @JimM11's advice?

Thanks 🙂

Leanne.