topic Re: Absolute Rubbish Wifi at home keeps crashing in Broadband & Landline

Absolute Rubbish Wifi at home keeps crashing

Profile closed — Wed, 30 Oct 2024 16:51:56 GMT

I have read many similar issues within the community.

Let me try and explain my issues.

1. my income Wifi is never stable.

2, I have had now something like nearly x20 calls to 150. x2 site visits from engineers.

3, Installed x4 wifi extenders.

4, Had x 4 Smart Hub plus routers.

And still i have a problem.

My home is a modern 30 year old property with Full Fibre to the home.

So NO thick walls etc.

My service is the Full Works Full Fibre Gigabit.

Also the EE app never works. The Wifi controls option does not connect.

So, can someone help? Before i get away from this load of rubbish???

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Wed, 30 Oct 2024 20:09:32 GMT

@Profile closed With regards to your questions, on number 1. are you talking about your Fibre BB internet signal, or the wireless wifi signal generated by the EE Router and Extenders. When crashing can you explain what you mean and what is happening.

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 18:40:46 GMT

Its the wifi signal around my house.We can be sitting using our iPhones etc and all of a sudden we have no signal.

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 18:46:11 GMT

@Profile closed Do you see the router do any change at that point, ie change from aqua to another colour? When it does that what is needed to make it work again?

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 18:47:01 GMT

I have now taken out the x4 wifi extenders ( as useful as a chorale teapot).

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 18:48:15 GMT

The router colour does not change. We often have to reboot the router

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 18:48:44 GMT

@Profile closed Where the all new EE Smart wireless models that came with the supplied EE Router?

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 18:50:12 GMT

@Profile closed Are we just down to an operating EE Smarthub+ router now?

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 18:50:41 GMT

yes

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 19:07:16 GMT

@Profile closed Could i ask you to web to http://192.168.1.254 click on status, capture that open screen, attach and post it up? hopefully can view quickly, sometimes approval has to be granted, if so will look at it as soon as, may also ask for a few others to look at. This gives idea what it looks like.

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 20:41:36 GMT

Steve Whipps

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 19:10:25 GMT

@Profile closed Public forum remove that posting as quick as you can, just edit and remove your details, you do not want your number plastered all over the internet!!!!

Re: Absolute Rubbish Wifi at home keeps crashing

Profile closed — Thu, 31 Oct 2024 19:39:09 GMT

how can i delete it

Re: Absolute Rubbish Wifi at home keeps crashing

JimM11 — Thu, 31 Oct 2024 19:13:16 GMT

@Profile closed Click RHS of the box down arrow, edit reply and just erase it all