https://community.ee.co.uk/t5/Broadband-Landline/Complaints-ombudsman/m-p/1466609#M105780 <P>Hi it’s such a long long crazy story of why EE couldn’t connect our internet service leaving us 21 days with zero internet. The switch from sky was supposed to be easy. We were handed over as a welfare case but still waited over a week for service.&nbsp;<BR />anyway, I was wondering if anyone has any experience or advice on raising this complaint with the ombudsman. This all started on 27/8/24 and finalised by the end of September. I’ve already started my compliant with the ombudsman and was just wanting some help really.&nbsp;</P> Tue, 29 Oct 2024 10:01:53 GMT Stevejenkinson1 2024-10-29T10:01:53Z https://community.ee.co.uk/t5/Broadband-Landline/Complaints-ombudsman/m-p/1466609#M105780 <P>Hi it’s such a long long crazy story of why EE couldn’t connect our internet service leaving us 21 days with zero internet. The switch from sky was supposed to be easy. We were handed over as a welfare case but still waited over a week for service.&nbsp;<BR />anyway, I was wondering if anyone has any experience or advice on raising this complaint with the ombudsman. This all started on 27/8/24 and finalised by the end of September. I’ve already started my compliant with the ombudsman and was just wanting some help really.&nbsp;</P> Tue, 29 Oct 2024 10:01:53 GMT https://community.ee.co.uk/t5/Broadband-Landline/Complaints-ombudsman/m-p/1466609#M105780 Stevejenkinson1 2024-10-29T10:01:53Z https://community.ee.co.uk/t5/Broadband-Landline/Complaints-ombudsman/m-p/1466617#M105782 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4592419">@Stevejenkinson1</a>&nbsp;Everything that you will need is in help, link below will get you started.</P><P><A href="https://ee.co.uk/home-broadband-complaint" target="_blank">Understanding your broadband complaint | Customer Care | EE</A></P> Tue, 29 Oct 2024 10:16:29 GMT https://community.ee.co.uk/t5/Broadband-Landline/Complaints-ombudsman/m-p/1466617#M105782 JimM11 2024-10-29T10:16:29Z