topic Re: Account number not accepted when trying to log on. in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465429#M105568 <P>What do you have, fixed Home BB or mobile BB? You don't need an a/c no. for mobile BB.</P> Sat, 26 Oct 2024 17:27:35 GMT XRaySpeX 2024-10-26T17:27:35Z Account number not accepted when trying to log on. https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465379#M105560 Sat, 26 Oct 2024 15:05:55 GMT https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465379#M105560 Kevanjones2554 2024-10-26T15:05:55Z Re: Account number not accepted when trying to log on. https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465386#M105562 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1185258">@Kevanjones2554</a>&nbsp; what is it you are trying to do?</P> <P>To log on you need your email or username, and as you have posted you have logged on.</P> Sat, 26 Oct 2024 15:37:06 GMT https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465386#M105562 Mustrum 2024-10-26T15:37:06Z Re: Account number not accepted when trying to log on. https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465390#M105563 <P>Trying to see bills and payments</P> Sat, 26 Oct 2024 15:47:58 GMT https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465390#M105563 Kevanjones2554 2024-10-26T15:47:58Z Re: Account number not accepted when trying to log on. https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465400#M105564 <P>Have you seen the Help Page&nbsp;<A href="https://ee.co.uk/help/billing-payments/guide-to-bill/view-my-home-broadband-bill" target="_blank" rel="noopener">https://ee.co.uk/help/billing-payments/guide-to-bill/view-my-home-broadband-bill</A>&nbsp;</P> <P>or called customer services?</P> Sat, 26 Oct 2024 16:15:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465400#M105564 Mustrum 2024-10-26T16:15:09Z Re: Account number not accepted when trying to log on. https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465429#M105568 <P>What do you have, fixed Home BB or mobile BB? You don't need an a/c no. for mobile BB.</P> Sat, 26 Oct 2024 17:27:35 GMT https://community.ee.co.uk/t5/Broadband-Landline/Account-number-not-accepted-when-trying-to-log-on/m-p/1465429#M105568 XRaySpeX 2024-10-26T17:27:35Z