topic Re: Broadband in Broadband & Landline

Broadband

Niki322 — Thu, 24 Oct 2024 21:47:36 GMT

My broadband has been stopped and I didn’t want this I only missed one payment has I’m aware can I please let me back in and set up payment plan my benefits go in 28th of every month. I don’t understand why my internet off and I owe that much I don’t want it stopped

Re: Broadband

Profile closed — Thu, 24 Oct 2024 21:55:39 GMT

Hello @Niki322

Unfortunately because you haven't paid your bill they suspended your services. It's in the T and C's you signed the contract.

If you wish you can talk to the Payment Management Team on 0800 956 6000

Have a look here for more information - Struggling to Pay your Bill

Re: Broadband

JimM11 — Thu, 24 Oct 2024 21:55:25 GMT

@Niki322 You are not contacting anyone from EE on this public forum and there is no account access, or who you even are, you need to contact EE CS to help you deal with this, link and contact details are below. Think accounts and billing would be best...