topic Re: Assign device to 2.4GHz on Smart Hub in Broadband & Landline

Assign device to 2.4GHz on Smart Hub

Colhew — Sat, 09 Apr 2022 15:49:25 GMT

I have a 'Smart' Aqualisa shower that will only work in a smart way if connected to a 2.4GHz wifi network. I can't find an option in the Smart Hub configuration that allows manual allocation of 2.4GHz to selected devices. I can, however, just switch off 5GHz, but that rather fefeats the purpose of dual band/smart wifi.

Any thoughts on solving this problem? Thanks

Re: Assign device to 2.4GHz on Smart Hub

Chris_B — Sat, 09 Apr 2022 17:05:44 GMT

@Colhew switch off the 5 GHz set the devices up and then once they’re working you can turn on the 5 GHz again.

Re: Assign device to 2.4GHz on Smart Hub

XRaySpeX — Sat, 09 Apr 2022 18:24:17 GMT

For an EE Smart Hub, but not an EE Smart Router, try separating the wireless bands/SSIDs. On the Advanced > Wireless Settings page of the SH there is a button near the top to Separate the Bands. Turn it ON. Then the 5GHz SSID will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". Then connect your devices to the 2.4 GHz SSID if they can't do 5GHz. The Smart Router doesn't allow this.

Re: Assign device to 2.4GHz on Smart Hub

steviebeec — Thu, 24 Oct 2024 15:50:03 GMT

where is this Advanced>Wireless settings page I cant find it and that App is next to useless in this regard

Re: Assign device to 2.4GHz on Smart Hub

Mustrum — Thu, 24 Oct 2024 16:47:43 GMT

@steviebeec you have found a thread that was posted before the app was introduced.

You need to log into the router via a browser on 192.168.1.254 using the details on the card attached to the router, and go to the advanced section to switch the 5Ghz section off whilst you attach the device.

Re: Assign device to 2.4GHz on Smart Hub

XRaySpeX — Thu, 24 Oct 2024 17:55:16 GMT

@steviebeec : You've tacked onto a 2 year-old thread about the original Smart Hub. You probably don't have that. Which router do you have?

Try on the Advanced > Wireless Settings page to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.