topic Re: First Bill in Broadband & Landline

First Bill

LisaYoung — Fri, 18 Oct 2024 13:57:28 GMT

I have just moved my broadband to EE, received text about first bill, when I log into to app and website there is nowhere for me to access this.

Re: First Bill

XRaySpeX — Fri, 18 Oct 2024 15:32:18 GMT

@LisaYoung : Have you linked your BB to your EE a/c? In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.

Re: First Bill

LisaYoung — Fri, 18 Oct 2024 16:09:35 GMT

Hello, I need my account number to log in which I don’t have. I have had no emails or letters from EE, account was switched from BT. What do I do?

Sent from Outlook for iOS<>

Re: First Bill

Rach_H — Sat, 19 Oct 2024 07:16:04 GMT

Hi @LisaYoung,

Welcome to the Community!

We want to make setting up your account as straightforward as possible, so if you give our team a call, they will be happy to help you get this sorted.

Rach